FAQ

Answers, before you ask.

MOQ, samples, lead times, shipping, payment and quality — the questions buyers ask most. All policies shown are placeholders.

MOQ & Pricing

What is your minimum order quantity?

Our standard MOQ is 100 pieces per style per color for most knit programs, and 300 pieces for custom-dyed fabrics or technical outerwear. (Placeholder values.)

Can I mix sizes within the MOQ?

Yes — sizes can be split freely within one color. We recommend a size ratio based on your market; we can suggest one.

How is pricing calculated?

Price depends on fabric, construction, decoration, quantity and trims. Send a tech pack or reference and we quote within 24–48 hours.

Samples

How long does sampling take?

3D prototypes in about 72 hours; physical samples in 7–10 working days after tech pack and fabric confirmation. (Placeholder.)

Do you charge for samples?

Sample fees apply and are credited back against your bulk order (placeholder policy).

Can I get fabric swatches first?

Yes. We ship swatch cards and lab dips so you can approve hand-feel and color before sampling.

Lead Time

What is the typical bulk lead time?

25–40 days after PP sample approval and deposit, depending on quantity, fabric and decoration. (Placeholder.)

Can you handle rush orders?

Often yes, using in-stock fabrics and reserved line capacity. Contact us with your deadline.

Shipping

Which Incoterms do you offer?

EXW, FOB, CIF and DDP. DDP is popular with first-time importers because duties and customs are handled for you.

Do you ship worldwide?

Yes — by sea, air or express. We have shipped to 40+ countries (placeholder figure).

Payment

What are your payment terms?

Typically 30% deposit and 70% balance before shipment, via T/T. Other terms may be agreed for repeat clients. (Placeholder.)

Which payment methods are accepted?

Bank transfer (T/T) and other methods to be confirmed by your finance team — placeholder, update to your actual options.

Quality

How do you control quality?

Incoming fabric inspection, inline checks at every station and AQL 2.5 final inspection with a photo report.

Can I use a third-party inspector?

Absolutely — SGS, QIMA, Bureau Veritas or your own QC team are welcome on site.

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